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EMS Manager/Supervisor
N/A - EMS Program Manager
Abingdon Volunteer Fire & Rescue
Hayes, VA
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Position Number: EMSMA2023
Pay Rate: 52000 to 62400 (Salary)
Closing Date: Saturday, September 30, 2023

The EMS Manager is distinguished by the requirement for substantial expertise in and skill in administering the regulatory and oversight aspects of a rural/sub-urban emergency medical services system. The incumbent is responsible for functional direction of EMS programs, projects, and all EMS paid staff positions. The position is also distinguished by; external contacts developed and maintained by this position are critical to the overall program success and the incumbent must exercise significant initiative, resourcefulness and independent judgment when interpreting established policies, goals and objectives and when addressing sensitive, political, legal and otherwise complex system issues. The Emergency Services Program Manager reports directly to the Chief or their designee for issues related to the Agency’s EMS program. Essential Job Functions Incumbent must be able to perform the essential functions of the job with or without reasonable accommodation. Primary Responsibilities • Assures a fully staffed and qualified team of 2 ALS and 2 BLS medics is scheduled 24/7/365. • Assured fleet and EMS equipment is maintained, safe, and fully operational. • Assure daily assignments/duties are completed. • Respond to emergencies as needed. • Communicate in a timely manner. EMS Committee will designate a secondary contact person in case of unavailability. • Brings building maintenance issues to designee for repair. • Regularly meets with scheduled staff. • Assured new hires and volunteers are professionally trained and precepted in a timely manner. • Has office hours that can capture weekend and nightly schedules. • Investigates complaints on performance issues and personnel behaviors. • Works with EMS Committee to hire new medics. • Strives to create an organization wide sense of cohesiveness. • Quickly become familiar and proficient with AVFR EMS management software. Secondary Responsibilities • Develops, recommends, coordinates and oversees the EMS provider procurement process. • Serves as liaison to Board of Directors which provides direction and guidance on the EMS services, finance, and performance for the Agency • Develops and recommends EMS program goals and objectives • Oversees administration of the Gloucester County EMS Response Plan. • Develops and manages the EMS annual budgets through monitoring expenditures, forecasting funds, identifying grant sources. • Recommends, develops and implements program and policy changes relating to EMS • Oversees emergency vehicles, equipment, and supplies inspections for VAOEMS license compliance. • Ensures compliance with established rules, ordinances, and regulations; interact regularly with, boards, committees, councils and the communication/dispatch center to identify and resolve problems and seek appropriate creative solutions. • Administers the statistical analyses of response time data to evaluate system effectiveness; prepare oral and written reports; coordinate communications on audit reports. • Participates in evaluating and analyzing quality assurance programs for pre-hospital medical care; attend quality assurance meetings; evaluate data and make recommendations. • Answers questions and provide information to the Chief/Assistant Chief EMS including letter writing, proposal development and making formal presentations. • Assist, represent and advise the Chief and Assistant Chief EMS on issues related to EMS. • Provides input on the development and implementation of Agency policies and procedures. • Prepares staff reports, requests for proposals, project scoping reports and decision packages, including long term upgrade planning; project research, scoping and cost estimating; and overseeing project implementation from inception to completion • Assists with grant proposals. • Application of Emergency Medical Services knowledge and expertise in program oversight including broad knowledge of up-to-date trends, technology, regul

Contact Information

Name: Jack Whitmore
Address: P.O. Box 9 Bena, VA 23018
Phone: 8046422360
Secondary Phone:
Fax: 8046840695
Email: jobs@avfr.com
WebSite: www.avfr.com
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